About Nimblechapps
Eleven years of making businesses work better.
Nimblechapps is a strategy-led technology consultancy founded in Ahmedabad in 2014. We started as a product studio. We became something more useful - a digital transformation consulting firm that sits with the operation, maps what is broken, and fixes it. Not just with technology, but with the process design and organisational change that makes technology stick.
Started by two practitioners. Still run by them.
Keval Padia and Rajiv Patil founded Nimblechapps in 2014 with a belief that has not changed: technology without a clear operational purpose is an expense, not an investment. Keval leads the firm's strategy and commercial direction. Rajiv leads delivery. Eleven years later, both are still directly involved in the work - not managing it from a distance.
In those eleven years, we have worked across construction, real estate, diamond and jewellery, healthcare, ecommerce, enterprise transformation, and early-stage startups. Across all of them, the pattern has been the same. The bottleneck is almost never the technology. It is the process underneath it - how work moves, who makes decisions, where accountability breaks down. Our engagements begin there.
We built our capability to reflect that reality. process assessment and mapping, workflow redesign, enterprise architecture, legacy modernisation, AI workflow automation, data engineering, managed operations - these are not product lines bolted together. They are the full scope of what it takes to make a business run materially better. We offer all of it because our clients need all of it to work together.
The people accountable for every engagement.
Nimblechapps is founder-led at every level of the engagement. The people you meet at the start are the people responsible for the outcome.
Leads client strategy and the firm's commercial direction. Has driven Nimblechapps from founding to a 240-client global practice.
Heads the delivery practice with 15+ years of engineering leadership. Co-founder and still the person ultimately accountable for what gets built.
Oversees execution quality and operational management across the full client portfolio.
The same methodology. Every engagement. Every time.
Every Nimblechapps engagement - whether it is a business process consulting assessment, an AI implementation, an ERP rollout, or a managed IT services retainer - runs through the same five phases. The discipline is not ceremonial. It is what separates transformations that hold from ones that stall.
Discover
We map the operation as it actually runs - not as leadership assumes it runs. Stakeholder interviews, shadow sessions, and system observation reveal the informal workarounds that never appear in documentation.
Diagnose
We identify precisely where time, money, and quality are being lost - and why the current structure cannot fix it without structural intervention.
Design
We define the target state and the path to reach it. Sequenced by dependency, risk, and business value. Nothing gets built until the design is agreed.
Deliver
We execute against the agreed design - building, configuring, integrating, migrating, or operating, depending on the engagement track. Business continuity protected throughout.
Optimise
We measure outcomes against the pre-engagement baseline and refine continuously as the business evolves. The engagement does not end at go-live.
Certified. Verified. Eleven years of evidence.
As a technology consultancy India-headquartered but globally engaged, our delivery processes are certified against international quality management standards - ensuring consistent, auditable outcomes across every client engagement.
We hold information security management certification - a non-negotiable baseline for clients who trust us with sensitive operational and financial data.
Measured across verified client reviews on GoodFirms, Clutch, and direct post-engagement assessments.
Headquartered in India. Operating globally.
Primary delivery centre and firm headquarters since 2014.
Dedicated regional presence for the South African market with localised service delivery.
Client engagements across North America and APAC, serviced remotely with on-ground coordination where required.
Eleven years building things that work. Let us build yours.
Whether the problem is a process that has never been properly mapped, a technology stack that cannot scale, or an operation that has outgrown its infrastructure - the right starting point is a conversation. Tell us what is going on. We will come back with a specific point of view.
Book a discovery call